Except if someone else in the same household tried to vote, they shouldn't be able to, because only 1 person per IP can actually vote. So, they would need to go out of their way to vote.
Was it like this since the first day of Voting was available?...
It has been since I've been on staff?
Here's the thing. The staff members basically tell us to not share accounts/IPs/etc.
However, it's the staffs job to be able to protect us as players too.
We offer item/account recoveries for those that chose to not follow the rules and lend their shiz. Not sure if what you're getting has been scammed or not? Make a ticket! My brother/spouse/uncle/ingame wife/ingame bff stole all my items and I thought I could trust them! Make a ticket! Besides hiding in your closet, or the closet of the person who has scammed you, there isn't much else we can do to "protect" you.
I would make more comments about IPs and reference your ticket, but I feel that is private.
And slow response time to tickets? bish plz. <_> Tickets are generally answered within 1-2 days, and spend credits are done every 2-3 for the most part. It's easier to do a few together. Your guild leader change took longer because I had to confirm whether or not we would actually transfer guild leadership from a banned account to a regular account. I've been spending more of my time trying to finish clearing up the rest of the backlog tickets, and have been quite successful on almost clearing all of them.