I know, but I figured I wanted to wait for a bit until I knew more details. All I know right now is that the external IPs of the servers don't work, i.e. can't ping or remote connect. I can, however, ping them when I log into the webserver, through the local network, which means that the servers are in fact online, but the connection to the internet is for some reason ... down. Someone posted on twitter that iWeb is doing maintenance on their servers, but that should have happened like 5-6 hours ago. I don't know, I woke up just recently and was told the servers are down. @_@
The server status says the servers are online because it works through the local network. The webserver is connected to the other servers through a local network after all! The external connection, i.e. the connection to the internet currently does not work.
Doesn't that kind of defeat the purpose of having a status thingy then? Only time it'll ever go "offline" is if something physical happens to the actual server like a reboot or shut down? ._.
Right. Well, it doesn't happen too often that the server is still running and accessible on the local network, but not on the internet. I don't know if it's because of the firewall, but that might be the reason for it, as the same thing happened to the webserver. You could access it from the test server, but you couldn't go to the website.
Fidelis is right. iWeb did a maintenance earlier today which was supposed to take 30 minutes, but they appearently messed something up with the firewall in the process, making half of our servers unreachable.
As luck would have it, I had family obligations and hadn't been around to bitch at iWeb. ~_~;
I just got home and instantly made a ticket with them, so it should be fixed soon.
The thing about the online thing; A problem like this should technically not happen. As it still accesses the server on the proper ports and all, it will say it's offline even when eathena isn't running, say for a maintenance or something. Thus the online status thing will be accurace about 99% of the time.