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Question about Support Tickets
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Author Topic: Question about Support Tickets  (Read 1477 times)

konoki

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Question about Support Tickets
« on: June 20, 2010, 08:56:43 am »
How long does it normally take for a support ticket to be checked?
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Xia Xue

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Re: Question about Support Tickets
« Reply #1 on: June 20, 2010, 08:59:29 am »
it depends on the issue but sometimes it can be answered in less than an hour
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konoki

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Re: Question about Support Tickets
« Reply #2 on: June 20, 2010, 09:03:54 am »
That's what I thought as well, but I have a spend credit request from yesterday still open.So I just assumed that the GM's were busy with other stuff but I was just curious about it.
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Xia Xue

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Re: Question about Support Tickets
« Reply #3 on: June 20, 2010, 09:11:58 am »
what was your request then?? it takes some time especially if its about guild name change
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Haine

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Re: Question about Support Tickets
« Reply #4 on: June 20, 2010, 09:15:56 am »
I'm just busy with sqi arena. Spend credits are done within 2 days pending if it requires implementation or not.
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konoki

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Re: Question about Support Tickets
« Reply #5 on: June 20, 2010, 09:28:11 am »
That fine Haine, I can wait as long as it takes. I know you are busy. Thx both of you for answering my question ^^
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SilentIce

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Re: Question about Support Tickets
« Reply #6 on: June 20, 2010, 09:37:21 am »
Quote from: konoki on June 20, 2010, 09:03:54 am
That's what I thought as well, but I have a spend credit request from yesterday still open.So I just assumed that the GM's were busy with other stuff but I was just curious about it.

1 day of waiting. BAAAAAW. Thats what I say about this.  8)
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I don't hate the man who uses logic and reason to prove me wrong, I hate the man who is afraid to use logic and reason because it might be unpopular.

konoki

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Re: Question about Support Tickets
« Reply #7 on: June 20, 2010, 10:39:34 am »
Well, I wouldn't of known. This is the first time I do a spend credit request ticket.
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colors

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Re: Question about Support Tickets
« Reply #8 on: July 03, 2010, 12:57:44 am »
hmm 2010-06-29 00:50:38 still w8ing on unslot
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MinTako

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Re: Question about Support Tickets
« Reply #9 on: July 03, 2010, 08:25:27 am »
Quote from: colors on July 03, 2010, 12:57:44 am
hmm 2010-06-29 00:50:38 still w8ing on unslot
I can second this. I have an unslotting + some items waiting for 4 days now.
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Haine

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Re: Question about Support Tickets
« Reply #10 on: July 04, 2010, 01:31:23 am »
My net has been out the last few days, so I couldn't do them. Apparently Tesla didn't want to do them, so I will be doing a few of them tonight and the rest later tomorrow.
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Combo

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Re: Question about Support Tickets
« Reply #11 on: July 04, 2010, 03:43:10 am »
Quote from: GM Haine on July 04, 2010, 01:31:23 am
My net has been out the last few days, so I couldn't do them. Apparently Tesla didn't want to do them, so I will be doing a few of them tonight and the rest later tomorrow.

Our hero~!
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Quote from: nonochim on October 11, 2014, 07:55:27 am
u dont need a chiropractor... they are fake doctorss... why hire a fake doctor when u can hire me ;). im a Play Doctor n bb i can make your pains all go away :D.
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Quote from: nonochim on May 16, 2009, 11:46:36 am
Quote from: Kiba on May 16, 2009, 11:43:43 am
Quote from: nonochim on May 16, 2009, 11:31:03 am
hehe shes mine back off  ;D

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SilentIce

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Re: Question about Support Tickets
« Reply #12 on: July 04, 2010, 04:08:21 am »
Quote from: GM Haine on July 04, 2010, 01:31:23 am
My net has been out the last few days, so I couldn't do them. Apparently Tesla didn't want to do them, so I will be doing a few of them tonight and the rest later tomorrow.

Might be time to bring in new blood to the GM crew?  ::)
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I don't hate the man who uses logic and reason to prove me wrong, I hate the man who is afraid to use logic and reason because it might be unpopular.
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