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A brand new account banned?!

Author Topic: A brand new account banned?!  (Read 1446 times)

BladeVixen

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A brand new account banned?!
« on: August 09, 2009, 08:55:10 pm »
Okay, so my sis came to visit us and while she was here we convinced her to download and play aRO. So the other day, she registered an account on her laptop, but we couldn't get the game to download because of connection problems. So today we finally get our new modem/router set up where we can go online again and I started downloading the aRO installer. Well, it installed on her laptop and we patched it and such, but when she tries to log into her account, it says the user ID was banned by the Game Master Team. What on Earth is going on?!

Is it because we're on a different wireless network than the one she created her account on? Is it because we're all on the same wireless network now and it thinks we're IP frauding with her in-game account and forum account? WHAT?! D=

balam

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Re: A brand new account banned?!
« Reply #1 on: August 09, 2009, 08:57:59 pm »
you get an email to activate it, you need to click the link from there

BladeVixen

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Re: A brand new account banned?!
« Reply #2 on: August 09, 2009, 09:00:52 pm »
...Let me ask if she did that. o_o;
I just activated her forum account on her PC a little while ago, but I dunno if she activated her in-game account the other day when she made it.

BladeVixen

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Re: A brand new account banned?!
« Reply #3 on: August 09, 2009, 09:04:32 pm »
Okay....Yes, that was the problem. ^_^; My mom forgot to tell her when she helped her with the account the other day that she needed to activate it from the e-mail.
Thank you for your help!~

streeth5

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Re: A brand new account banned?!
« Reply #4 on: August 09, 2009, 09:52:28 pm »
and you can't have more than 1 forum account on same connection, or you might get ban.

Mal

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Re: A brand new account banned?!
« Reply #5 on: August 10, 2009, 12:34:38 am »

You! I know you!

Where do you hang out? I rather enjoyed your company back in Mercenary~
14)Mal

BladeVixen

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Re: A brand new account banned?!
« Reply #6 on: August 30, 2009, 01:45:57 pm »
and you can't have more than 1 forum account on same connection, or you might get ban.
I know, that's what I was afraid of. But not much I can do since it's a wireless network, so I tried to counter that by setting up her account and forum account on her PC only. We have three PCs hooked up to one network, but once she goes home, she'll be on a different network anyway since she's just visiting for now. We told her not to vote on anthemRO.com until she goes home and gets on her own network just in-case.

We're trying our best NOT to break any rules or make it seem like we're trying to cheat with the network and such. But again, there's not much I can do about our PCs being on the same wireless network. If there's a way to get around that so Anthem doesn't read that we have multiple forum accounts on the same network, let me know. Last thing I want is for all of us to get banned for a network misunderstanding when we're being honest players. =/

I think next time a GM, PR or whatever is on for questions, I'll bring it up to them and possibly send in a support ticket explaining the situation.




You! I know you!

Where do you hang out? I rather enjoyed your company back in Mercenary~

MASHIMARU!!!!!! <3333 It's been ages! =0
Mwaha, I saw you on your paladin in Alberta just last night, but you warped out too quick for me to say anything. ;_; I was on another character anyway, haha.
I usually hang out in Alberta all the time. =3 Look for my assassin ~Nayumi~, rogue Eve Hallows, or...actually, I have so many chracters that I use, I'll just look for you! >XD
« Last Edit: August 30, 2009, 02:57:47 pm by Varis »