I should wait yes?

[FangerZero]

ok I know you're all going to say quit whining >.> but I am curious about how long does it take to get an item recovered, when GMs ask if I want it recovered? They said everything is legit and asked if I wanted to pay 10 ads to recover it. And I said yes. I ok'd it on May 29th. Just curious if it does take this long after everything is good? I heard I'm a get to wait a few more months ^_^

 But some people say to send in a second support ticket on the side, and I am like >_> I should wait. But I'd think it wouldn't be that hard. but hey I'm not a GM, so I wouldn't know and that's why I'm asking to make sure that it just takes a while. 

[GoddessDigi]

Uhhh.
You should have sent in a Spend Credit request.
10 ads, and directing them to the correct ticket number, did you?

[finklestein]

I wouldn't hold your breath, most tickets take ages to get filled as the GMs are usually loaded with work (other tickets, server improvements etc.)

[FangerZero]

So after I send in a lost item report I got to send in a spend credit request?

[GoddessDigi]

So after I send in a lost item report I got to send in a spend credit request?

Yeah, if they tell you you can recover it, and how much.

[balam]

So after I send in a lost item report I got to send in a spend credit request?

Yeah, if they tell you you can recover it, and how much.

yeah and they normally dont reply anymore after they tell you if you wish to recover it, a friend had a ticket like that 2 months until i checked what it said


just make a spend request saying the support ticket number and the item involved

[FangerZero]

Would've been nice to have known that /Swt
They should've told me if you would like to recover please send in a Spend credit Ticket referencing this ticket number.

EDIT: Which one is Spend credit? is it "Donations/Ad Sponsors" ?

[finklestein]

also, don't bump your ticket. Apparently it puts it to the BOTTOM of the list instead of raising it.

[GoddessDigi]

Would've been nice to have known that /Swt
They should've told me if you would like to recover please send in a Spend credit Ticket referencing this ticket number.

I guess they think it needs to go unsaid?  Dunno.
But, yeah, just go make it now, and expect your item back..soon-ish?

[FangerZero]

I did make it, thanks. But even though you think it goes unsaid, for someone like me who's never had to recover an item I was left hanging. I've only ever used spend credit report once and that was cause the Uncard thing isn't working.

not to mention if you don't first make a Support Ticket they probably won't help you. So you think they'd do it all in one, but hey they have their reasons.

[balam]

they might've missed it, i got one going like this:

In order to recover this item, please send in a spend credit request in the amount of $10 stating:

Denia: Recovery ticket #1302 and please put the account information the item should be placed on.

[GoddessDigi]

Yeah, I'm not sure.  Maybe it's somewhere in the rules for recovery? *shrug*
I think they won't do it if you just make a Support Ticket, because they'd then have to go back and manually take ads out of your account?

[FangerZero]

they might've missed it, i got one going like this:

In order to recover this item, please send in a spend credit request in the amount of $10 stating:

Denia: Recovery ticket #1302 and please put the account information the item should be placed on.

I don't think Denia Counts in this She was a Goddly GM at least to me she was.

[balam]

but dont worry tesla will answer your spend ticket at record time

[FangerZero]

ok lol