cant remember password?

[dex11772]

my friend can't remember his password to his account, is there a way to get it?

[balam]

Account Related

Q: I lost my account information OR I try to log into an old account from AnimaRO but can't, is there any way to get it back?
A: Send in support ticket under the "Lost items/Scams" category and include as many details relevant to the account as possible, such as:

1. The most recent screenshot that you have of you playing a character on your account.
2. The name of your Internet Service Provider (Ex. AOL, Comcast, NetZero, etc).
3. Your IP (Find out yours at http://whatismyip.org/).
4. Your previous password for the account(s).
5. The last estimated date you were on the account(s).
6. The email account registered with the username(s) (If you still have access to it, we can send you your password to the email account).

Click here to send in a support ticket.