Can't create new characters

[Northern Light]

Hi there,

I'm sorry to re-ask the same question someone had posted before (I've searched the forum database) but still I have a problem with creating a character (actually i'm new on this server)

I've tried the suggestions of creating a character of only numbers and letters, as well as really random names like dsjkfhsdjkf or something like that but still it doesn't work. What should I do?

thanks anyway

[Anya]

If you have 5 characters on that account already, you need to make a new one.

[Northern Light]

No, it's a really empty ID i've just created today (I'm new to this server)
I've tried about a hundred random combination by this second, of only letters and numbers now, as well as only numbers or only letters.
Please help >.<

everytime it's written "The character name has been used or contained illegal character" or something like that

[Haine]

Are you sure that you didn't accidentally swap over too far to the right/left? Some of the character slots appear to be there, but actually aren't implemented. So, if you try making a character on one of the slots that aren't implemented, you will get the error that you're getting.