account info

[StarWarsKing]

can someone please tell me, if my friend forgot his account info like completely cause of inavtivity. can he do that thing to send the pass to his email or what? i dont want to know any info or anything. i just want him to play again

[Cirran]

Send a support ticket with his email address.

[Fear07]

I think they'll be asking him what characters are on that account as well.
Probably some screenies, too, just to make sure it's really his.

[Stephanie J]

They might ask for an IP address, too.

[StarWarsKing]

well he cant show screenies because he played back when the server was still Anima and he got a new pc so he lost everything ro related. thats why he momentarily quit.

[Cirran]

Just send it with his email and a char name. I done that and got my lost accout back.

[StarWarsKing]

Just send it with his email and a char name. I done that and got my lost accout back.

i can tell him to sign up in the forums so he can ask the gms himself because he gave me three names that he might have named his main character and he isnt sure if he had that one character or a second one. He also says that his ip changed since then. lol

[Cirran]

Tell him to send the ticket ad include all 3 names. A long as he still uses the same email it'll be fine.

[StarWarsKing]

Tell him to send the ticket ad include all 3 names. A long as he still uses the same email it'll be fine.

so i should tell him to make new acount so he can send support ticket?

[Cirran]

yes maam

[StarWarsKing]

kk ill tell him ^^