First off, Edit out Server name, and above all, server link please.
It's right in the rules.

Secondly, with an average of less then 300 people online, Yes, you can get stuff done alot faster then
you could with say, an average of 800. There's a big difference in the number of players breaking rules,
screwing up, getting stuff scammed, so therefor there are many many less tickets. This means that there
Is also much much less for them to do.
Third: Their Server is eAthena, not Aegis. The changes that they've made there are not all possible on a server like ours.
You also forgot to mention other changes, like giving asura a mad freaking cooldown, in which you can't tele, or use skills after using it.
Fourth: Super novices do not need an SQI. That's one of the weirdest things I've seen yet. =\