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Dear GM...

Author Topic: Dear GM...  (Read 2502 times)

SlimJ

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Dear GM...
« on: February 24, 2008, 04:13:43 pm »
i know i'm not the first person posting about support tickets but seriously 3 months and 9 days for 1 ticket kinda really sucks. I've been patient until now but i think everyone would get pissed after a certain period of time.  :-\
   
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Cross J 99/70 ~ High Priest

Sora

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Re: Dear GM...
« Reply #1 on: February 24, 2008, 04:14:55 pm »
I agree with that..

3 months and 9 days omg.
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Nerkel

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Re: Dear GM...
« Reply #2 on: February 24, 2008, 04:15:46 pm »
Posting here will not make your ticket go by faster, or change anything.

Some people have been waiting longer.

SlimJ

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Re: Dear GM...
« Reply #3 on: February 24, 2008, 04:21:39 pm »
Posting here will not make your ticket go by faster, or change anything.

Some people have been waiting longer.
well i'm olso waiting longer than that. that's just the date i oppened my ticket( first day of anthem btw). my case happened back on anima.
SlimJ 99/70 ~ Champion
Smith J 99/70 ~ Mastersmith
Soldier J 99/70 ~ Lord Knight
Cross J 99/70 ~ High Priest

Nerkel

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Re: Dear GM...
« Reply #4 on: February 24, 2008, 04:23:25 pm »
Posting here will not make your ticket go by faster, or change anything.

Some people have been waiting longer.
well i'm olso waiting longer than that. that's just the date i oppened my ticket( first day of anthem btw). my case happened back on anima.


Then, it will take time. Sorry, nothing can be done to speed things up.

Guardian Lord

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Re: Dear GM...
« Reply #5 on: February 24, 2008, 06:29:37 pm »
Posting here will not make your ticket go by faster, or change anything.

Some people have been waiting longer.
well i'm olso waiting longer than that. that's just the date i oppened my ticket( first day of anthem btw). my case happened back on anima.

I hope you have not been bumping that ticket...  because bump for support ticket brings it to the back of the line not the front
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nexusgen

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Re: Dear GM...
« Reply #6 on: February 24, 2008, 07:08:23 pm »
I agree with that..

3 months and 9 days omg.

ya thats helluva long but gms rarely read here =\

SlimJ

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Re: Dear GM...
« Reply #7 on: February 24, 2008, 11:42:39 pm »
Posting here will not make your ticket go by faster, or change anything.

Some people have been waiting longer.
well i'm olso waiting longer than that. that's just the date i oppened my ticket( first day of anthem btw). my case happened back on anima.

I hope you have not been bumping that ticket...  because bump for support ticket brings it to the back of the line not the front
nah i haven't bumped it.
SlimJ 99/70 ~ Champion
Smith J 99/70 ~ Mastersmith
Soldier J 99/70 ~ Lord Knight
Cross J 99/70 ~ High Priest

Guardian Lord

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Re: Dear GM...
« Reply #8 on: February 25, 2008, 05:04:54 am »
Posting here will not make your ticket go by faster, or change anything.

Some people have been waiting longer.
well i'm olso waiting longer than that. that's just the date i oppened my ticket( first day of anthem btw). my case happened back on anima.

I hope you have not been bumping that ticket...  because bump for support ticket brings it to the back of the line not the front
nah i haven't bumped it.

then they must have a problem with the anima part of the problem
Guardian Shadow
Guardian Kaiser
Guardian Khan
Guardian Dragon
Guardian Gold
Guardian Silver
Guardian Dark
Paladin
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Assasin Cross
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Blacksmith
Biochemist
Champion
For a full list of my characters go here http://www.animusro.com/forums/index.php/topic,3437.0.html

thelast@ngel

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Re: Dear GM...
« Reply #9 on: February 25, 2008, 12:00:24 pm »
3 months holy shat, gl with this
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Kairiya

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Re: Dear GM...
« Reply #10 on: February 25, 2008, 12:10:51 pm »
I agree that it is a long time, and we do apologize that there's such a long wait for tickets.  However, there is a rather large amount of tickets in our boxes right now - and there are a lot of people having problems that need resolving.  I understand that you're frustrated, but being patient and not bumping your ticket honestly is the best way to go. :) 

sponsor90

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Re: Dear GM...
« Reply #11 on: February 25, 2008, 12:16:15 pm »
then y not ask anthem to get a forum gm ???

AceJay

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Re: Dear GM...
« Reply #12 on: February 25, 2008, 12:18:04 pm »
then y not ask anthem to get a forum gm ???

We have them, they're called Assistance Members.

sponsor90

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Re: Dear GM...
« Reply #13 on: February 25, 2008, 12:24:19 pm »
hmm im not sure how to answer :P

paladin181

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Re: Dear GM...
« Reply #14 on: February 25, 2008, 12:28:54 pm »
hmm im not sure how to answer :P
Then why post? If you don't have something pertinent to say, you probably shouldn't post.

I've been waiting too, but especially since the old webserver went down, Anthem may NEVER fully recover from the back log that has build up over the months.
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