Author Topic: How long dos it normarly take High GM to answer a Ticket? :D (Read 1259 times)

zciek · « **on:** January 25, 2008, 11:08:55 am »

Any one know?

Streid · « **Reply #1 on:** January 25, 2008, 11:14:55 am »

24 hours usually...

zciek · « **Reply #2 on:** January 25, 2008, 11:16:42 am »

shit? 24? u sure? its been like 91 hours for mine? xD

paladin181 · « **Reply #3 on:** January 25, 2008, 11:19:56 am »

I've been waiting for over 2 weeks. You'll be fine. They will get to it. They're rather busy.

Streid · « **Reply #4 on:** January 25, 2008, 11:20:32 am »

Quote from: zciek on January 25, 2008, 11:16:42 am

shit? 24? u sure? its been like 91 hours for mine? xD

It really depends whether they're busy or not...

dalu · « **Reply #5 on:** January 25, 2008, 11:21:38 am »

Well, its all depends on what type of help you needs and what information you gave them. normally people make tickets for scammed items, so its takes time.

AceJay · « **Reply #6 on:** January 25, 2008, 11:23:13 am »

It depends on:

-What type of issue it is.
-The amount of detail you initially provided.
-If it's only doable by High GMs.

If it's anything related to lost items or scamming, it may be quite some time. Remember, they have to:

Quote from: GM Denia on January 13, 2008, 09:42:29 pm

1. Track down items
2. Find out exactly how they got there
3. Ban parties that are responsible for theft of items/accounts
4. Find out how much money went where, what things were sold for
5. Reimburse parties

zciek · « **Reply #7 on:** January 25, 2008, 11:26:05 am »

thanks guys for the info..

xxaxle · « **Reply #8 on:** January 25, 2008, 06:12:15 pm »

took me few weeks $:-\$

skith · « **Reply #9 on:** January 25, 2008, 10:10:24 pm »

When i rollbacked it took like 2 days but when i opened scam support ticket it took like 2 months !!

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Author Topic: How long dos it normarly take High GM to answer a Ticket? :D (Read 1259 times)

zciek

How long dos it normarly take High GM to answer a Ticket? :D

Streid

Re: How long dos it normarly take High GM to answer a Ticket? :D

zciek

Re: How long dos it normarly take High GM to answer a Ticket? :D

paladin181

Re: How long dos it normarly take High GM to answer a Ticket? :D

Streid

Re: How long dos it normarly take High GM to answer a Ticket? :D

dalu

Re: How long dos it normarly take High GM to answer a Ticket? :D

AceJay

Re: How long dos it normarly take High GM to answer a Ticket? :D

zciek

Re: How long dos it normarly take High GM to answer a Ticket? :D

xxaxle

Re: How long dos it normarly take High GM to answer a Ticket? :D

skith

Re: How long dos it normarly take High GM to answer a Ticket? :D