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HELP PLEASE!

Author Topic: HELP PLEASE!  (Read 1269 times)

kleizer-kakay

  • Hollengrhen's Apprentice
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  • Posts: 91
HELP PLEASE!
« on: September 02, 2012, 10:11:23 pm »
i just downloaded animusro and im using crossover to open it. i got it to run and all but there's one problem. i can't move the cursor nor let me do anything. its like the whole thing freeze but i can still hear the music. is there any way to fix this. i've been trying to play this game for months now and this is the closest thing i've ever got. please help, all mac users out there HELP!


Forgotten Experiment

  • Mercenary Trader
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Re: HELP PLEASE!
« Reply #1 on: September 02, 2012, 11:37:34 pm »
Im guessing you sent in a Ticket, buuuuut haven't gotten a reply yet from a GM?... There's a MAC resolution page somewhere someone made, but im not sure if it's been deleted since someone wanted to do the "No active = Deletes" threads.

Roon

  • Yuno Librarian
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  • Instant human - Just add coffee.
Re: HELP PLEASE!
« Reply #2 on: September 02, 2012, 11:56:57 pm »
This guide should help you: http://www.animusro.com/forums/index.php/topic,90600.msg2270258.html#msg2270258
Read this first before writing a ticket.

kleizer-kakay

  • Hollengrhen's Apprentice
  • *
  • Posts: 91
Re: HELP PLEASE!
« Reply #3 on: September 03, 2012, 09:19:13 am »
it doesnt say how to fix the problem im having :(

Fidelis

  • Dr. Fidelis
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    • Honeybadger don't care.
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Re: HELP PLEASE!
« Reply #4 on: September 03, 2012, 12:38:02 pm »
Unfortunately, writing a support ticket won't help. Ragnarok is not a game for Macs, but for Windows computers. I don't think anyone of the GMs owns a Mac to help you anyway. So unless you play on a Windows computer, we cannot help you, and you have to rely on the help of other players. As Roon pointed out, there's a guide to get RO to run on a Mac in the Tech Support section.

So again, please don't submit support tickets when dealing with installation problems, ESPECIALLY when you don't have a Windows computer. Use the forums to post your problem.

Im guessing you sent in a Ticket, buuuuut haven't gotten a reply yet from a GM?... There's a MAC resolution page somewhere someone made, but im not sure if it's been deleted since someone wanted to do the "No active = Deletes" threads.
Let's not mix up things. Inactive threads are never deleted, and the ones that are moved to the archive are only those in the guild and marketplace sections, not in the bug section.