Like AceJay said, only high gms can. And also, there is no reason for us to log into anyone's account unless:
1. We have to do a donation for you and you are not online.
2. You forgot to leave your guild or party when you sent in your request for rollback, name change, sex change, or character transfer.
3. You sent in a ticket and something is wrong with your character and we need to investigate. (Stuck in Santa Suit, Wedding outfit, something wrong with skills for example.)
4. There is an item on your account that should not be there and needs to be recovered as a part of the item recovery process (you would be compensated for this if you bought it).
