Guys and girls, we already found out he has no video card drivers installed. @_@
VGA.dll tells us that. He just needs to find a suitable video card driver. But if he can't tell us the name of the video card, we probably can't help him. 
Which is exactly why he should run dxdiag ._.
It shows the video card and the drivers. By taking a screen of the dxdiag window we'll see what video card he has and thus we can provide drivers.
If dxdiag doesn't work, then go and download
BelarcAdvisor run it, then look for the "display" are there and it'll show what video card you have.
And he has a video card but he's currently running his comp on VGA mode. Which means he just doesn't have the drivers. Any video card can run with the default VGA drivers, the performance will just be outright pathetic compared to real drivers. For example if you delete your video card drivers for one reason or another, your screen goes black when you start your comp. However you can set it up so that it boots in VGA mode, you'll have very limited resolution and color range but it does work.