Old aRO Forums

The 'Other' Section => AnesisRO Archive => Archive => General Questions => Topic started by: THE WHITE TIGER on November 30, 2007, 02:39:40 pm

Title: How long should I wait to receive my items when I donate in the items shop?
Post by: THE WHITE TIGER on November 30, 2007, 02:39:40 pm

Hi, I just wanted to ask, how long should I wait to receive my items when I donate in the items shop? :-\

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: Tobi on November 30, 2007, 03:06:17 pm

A minute or two, it -usually- is in your storage in a matter of seconds.

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: THE WHITE TIGER on November 30, 2007, 03:17:57 pm

so there is a problem coz I donated for some items and I didnt receive any of them and I am waiting for more then a day ???

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: Khaos on November 30, 2007, 03:50:24 pm

did you put in the right information? did you order some custom items like custom pcb? custom kaho?

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: Sonata on November 30, 2007, 04:19:10 pm

Did you check your storage?

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: THE WHITE TIGER on November 30, 2007, 04:39:50 pm

yes I did check my storage and nothing, also I orderd a custom kaho solar god kaho.

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: Sonata on November 30, 2007, 06:06:33 pm

Interesting. Well, make sure you completed everything and wait a while. If you still aren't given your things, send a support ticket.

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: the_undutchable on November 30, 2007, 06:25:33 pm

If the custom kaho you want already exists, then you can just order it directly.
ONLY send a spend credit request if your item is not in the list.

Here's the list with available items and their prices

http://www.anthemro.com/shop/

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: THE WHITE TIGER on November 30, 2007, 06:58:44 pm

All the items that I have orderd are existing items so they should all come to my storage directly, also I did a support ticket and I am waiting.

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: the_undutchable on November 30, 2007, 07:08:43 pm

You still didn't clarify if you used the spend credit request or just clicked the link in the list and had to put in a code of letters and numbers in an image...

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: levin on November 30, 2007, 08:01:44 pm

have u check ur other accounts storage?

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: THE WHITE TIGER on November 30, 2007, 08:22:48 pm

I did everything that I can do even the words that I have to write but nothing.

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: LostLimit on November 30, 2007, 10:53:06 pm

Check to see if you still have your Ads credit. If its already transacted, then check all your account storages. Also, be sure that your storage has at least 3 spaces open (i.e. 297/300).

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: THE WHITE TIGER on December 01, 2007, 04:13:24 am

Yes, its already transacted and  I donated in a new account but the storage is empty.

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: MuteWolf on December 01, 2007, 06:34:45 am

I didn't get my kaho... It's already been a DAY since I ordered it and the support ticket hasn't been replied since yesterday.

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: THE WHITE TIGER on December 01, 2007, 10:49:33 am

Yah, the same for me and this is the 2nd day to pass and nothing :-[ .

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: Denia on December 01, 2007, 10:58:59 am

Only Isuzu and Talis can take care of these sort of tickets. Please be patient on this, you will still get the 20% and not lose it at all! Just a bit of a glitch in the system and we're trying to work things out right now.

What helps speed it up is giving us your transaction information in the ticket (transaction ID#) and approximate date and time you donated at.

Just an FYI, if you charged back your donation and still spent the ad credits, it screws with the system a bit and you will be subjected to a ban for the charge back.

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: THE WHITE TIGER on December 01, 2007, 02:32:33 pm

All of my accounts are baned now and I dont know why :-\ .

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: Kabamaru on December 01, 2007, 02:35:11 pm

GMs

me and tiger share the same internet, and now all my accounts r banned too, what is going on? please inform us because we didnt do anything to get banned  :-[

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: Kaori on December 01, 2007, 02:39:22 pm

>.> what do u mean u got banned >.> kaba T-T tiger T-T

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: Kanbe on December 01, 2007, 02:41:05 pm

Quote from: GM Denia on December 01, 2007, 10:58:59 am

Just an FYI, if you charged back your donation and still spent the ad credits, it screws with the system a bit and you will be subjected to a ban for the charge back.

can someone explain this please. not really sure what that means

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: Kaori on December 01, 2007, 02:41:58 pm

/sob

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: Kabamaru on December 01, 2007, 02:50:19 pm

hi Kaori, hi Kanbi

i mean we got banned cant log in any of my accounts  :'(

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: Kaori on December 01, 2007, 02:53:34 pm

if u get banned i wanna quit ._.

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: Kanbe on December 01, 2007, 02:55:48 pm

well don't do anything rash just yet saiya. lets hear them answer my question first. because more than likely that's why they got banned but I don't understand what was mean by it.

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: Kaori on December 01, 2007, 02:56:16 pm

...... ._.

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: Kabamaru on December 01, 2007, 03:00:35 pm

yeah Kanbe is right, we need to know what is going on, because no one of us know about this banned it just happend suddnly

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: Kaori on December 01, 2007, 03:02:38 pm

T-T

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: THE WHITE TIGER on December 01, 2007, 03:11:27 pm

Yah we need to know why and is this a temp band or we are baned forever :'(

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: Kaori on December 01, 2007, 03:12:38 pm

/sob

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: balam on December 01, 2007, 03:27:30 pm

maybe its temporaly, it used to banned by some kind of bug that the shop had.

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: Kabamaru on December 01, 2007, 03:29:23 pm

hope so, we r watting for a GM to respond

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: THE WHITE TIGER on December 01, 2007, 03:33:48 pm

yah we are w8ing.

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: Kabamaru on December 01, 2007, 03:59:17 pm

i understand what happend now and i will try to sovle this, what i can say is that a mistake happend and caused all this but i will try to fix it with the GM team

thx all for ur support  :D

best regards

Kabamaru,,

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: Kanbe on December 01, 2007, 04:02:51 pm

good luck kaba

Title: Re: How long should I wait to receive my items when I donate in the items shop?
Post by: Kaori on December 01, 2007, 04:15:13 pm

._.