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Support
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Author Topic: Support  (Read 1391 times)

tsusuru

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Support
« on: June 03, 2010, 11:16:08 am »
Since support tickets thingy isn't working. What do I do?
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Kirek

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Re: Support
« Reply #1 on: June 03, 2010, 11:20:58 am »
what do you mean what do you do? We know they're not up yet.
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Bagel-kun

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Re: Support
« Reply #2 on: June 03, 2010, 11:21:08 am »
Either wait or if you think its highly urgent you can PM Talis or GM Haine :p they might be able to help you before tickets are up ^^
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StriferX

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Re: Support
« Reply #3 on: June 03, 2010, 11:28:29 am »
Thought they were supposed to be up a couple of days ago?

Hope it's up soon. Got lots of stuff to do. :<
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Kirasa

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Re: Support
« Reply #4 on: June 03, 2010, 11:29:42 am »
Or talk with one of the PRs, since Talis and Haine are probably pretty busy /ok
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Bagel-kun

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Re: Support
« Reply #5 on: June 03, 2010, 11:33:38 am »
Yeah if its just a general question the PR's can probably help you but if its account related I think only GM's and Talis can help you with that >< If you do decide to PM them id wait unless its rather urgent for they are rather busy ^^
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Kirek

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Re: Support
« Reply #6 on: June 03, 2010, 11:55:01 am »
Quote from: StriferX on June 03, 2010, 11:28:29 am
Thought they were supposed to be up a couple of days ago?

Hope it's up soon. Got lots of stuff to do. :<
>.> Yes they were suppose to be up, I don't know what happened to the ETA /pif I know that outage sort of messed it up. That's as far as I know /sigh >.> no one is online that I can bug either about it XD they must all be avoiding me.
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StriferX

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Re: Support
« Reply #7 on: June 03, 2010, 12:08:56 pm »
Lawlz. I'll be the first to submit a ton of tickets when it's up. /heh
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Haine

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Re: Support
« Reply #8 on: June 03, 2010, 12:18:32 pm »
It was supposed to be released Tuesday but then the problems with our provider/servers threw us off a lot. Most of it is currently done though so we're hoping it should be released tonight.
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StriferX

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Re: Support
« Reply #9 on: June 03, 2010, 12:27:35 pm »
Quote from: GM Haine on June 03, 2010, 12:18:32 pm
It was supposed to be released Tuesday but then the problems with our provider/servers threw us off a lot. Most of it is currently done though so we're hoping it should be released tonight.
hell yes. /lv
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tsusuru

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Re: Support
« Reply #10 on: June 03, 2010, 01:19:50 pm »
Yeah, hoping to get my in game account back soon. So I hope the support thing come back by tonight.
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SilentIce

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Re: Support
« Reply #11 on: June 03, 2010, 02:04:44 pm »
Quote from: PR-Kirek on June 03, 2010, 11:20:58 am
what do you mean what do you do? We know they're not up yet.

I think they wanted to send a support ticket but since they couldn't, wanted to know what they could do. PM a GM maybe?
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tsusuru

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Re: Support
« Reply #12 on: June 04, 2010, 11:42:09 am »
I've already tried that and I think I pm'ed the wrong gm. It's been awhile so I don't know what gm to pm.
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Xia Xue

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Re: Support
« Reply #13 on: June 04, 2010, 09:51:20 pm »
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