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Wait Time for Support Ticket
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Author Topic: Wait Time for Support Ticket  (Read 910 times)

Lanie

  • Novice
  • *
  • Posts: 7
Wait Time for Support Ticket
« on: February 28, 2010, 02:58:48 pm »
Has anyone had a support ticket from back when AnimaRO was around?
If so, how long did it take for it to be resolved or is it still pending?
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Raruri

  • Earl of Vermillion
  • ***
  • Posts: 1376
  • Main: Raruri (Novice)
Re: Wait Time for Support Ticket
« Reply #1 on: February 28, 2010, 03:50:59 pm »
Some people have waited almost 3 years, depending on the type of ticket.

If it's a ticket regarding "stolen" gears, you're probably going to wait a while.
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"There are no more white horses or pretty ladies at my door"
 -Neil DeGrasse Tyson

Lanie

  • Novice
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  • Posts: 7
Re: Wait Time for Support Ticket
« Reply #2 on: February 28, 2010, 05:06:10 pm »
Oh wow.. so it's just the norm. Okay, I shall be patient ever still. Thanks Raruri. :]
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Kanbe

  • Kiel Factory Worker
  • **
  • Posts: 450
Re: Wait Time for Support Ticket
« Reply #3 on: March 01, 2010, 09:33:04 am »
Ya but from what I can tell tickets are answered MUCH faster now. All the tickets I've heard about lately have at least gotten a gm reply in a day or 2
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Lanie

  • Novice
  • *
  • Posts: 7
Re: Wait Time for Support Ticket
« Reply #4 on: March 01, 2010, 05:15:21 pm »
Ohh.. that's not the case for me.
I think it's because mine is from AnimaRO which is why it's taking so long.
I hoping any day now.
It's been a long 3 years.. >__<
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