1) The Non-Existant Kaho Customization costs 15 Ads, not 10 (if you have an already customized Kaho).
2) If the Headgear itself does NOT exist on this server, Ie: Balloon Hat, then it CANNOT be made into a Kaho. The headgear MUST exist on this server in order for it to be implemented as a kaho (this is because they copy that same sprite [picture] and use it to add on to a new headgear they create, using the same coding as that of a kaho, only named differently, with its own unique ID)
3) If the headgear exists and is not an existing Kaho, you have to submit a spend credit request for $15 and wait until the next server maintenance (when they do Guild Leader changes, etc.) for the Kaho to be changed.
I'm still waiting for mine, and I submitted over 2 weeks ago.