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How long did YOUR support ticket take to get resolved?

Author Topic: How long did YOUR support ticket take to get resolved?  (Read 2364 times)

eevee

  • Peco Fledgling
  • **
  • Posts: 111
How long did YOUR support ticket take to get resolved?
« on: December 13, 2008, 08:33:48 pm »
Just wondering how long it took various people to get theirs resolved. I just posted mine with: how i got the item, pic, how i lost, what i traded for the item and what time/day i lost it.

any others?

SoSmooth

  • Mercenary Trader
  • **
  • Posts: 764
Re: How long did YOUR support ticket take to get resolved?
« Reply #1 on: December 13, 2008, 08:41:52 pm »
same case as you

Quote
pwned4life
2008-10-29 05:52:26    
Proof that I the Ice Pick was mine

The person that picked it up is MaLditah~
I don't have any screenies of the conversation though.

Quote
Kairiya
2008-11-30 16:05:01    If you have broken any of the rules of item recovery (rules and fees found here: http://www.anthemro.com/forums/index.php/topic,13.0.html) you may be responsible for a recovery fee at the discretion of the High GM team. 

Do you still wish to pursue item recovery? 

For GM Reference:

Victim: Pwned4Life (870902)
Summary: The player dropped the item in question.
Items Missing?: Ice Pick (84424021)
Rules broken?: Dropped an item

before a response  :-[

Stephanie J

  • Guest
Re: How long did YOUR support ticket take to get resolved?
« Reply #2 on: December 13, 2008, 09:04:51 pm »
Five months for a scam of equipment, more than just one person was scammed by the scammer and they had to check item logs and all that. So, yeah, wasn't that too bad.

gandah~

  • Novice
  • *
  • Posts: 4
  • dubidoo~
Re: How long did YOUR support ticket take to get resolved?
« Reply #3 on: December 15, 2008, 05:46:46 pm »
7 months @_@ for the lost kaho... not scammed... just bought from someone known to be buying gears with real money.. hope u get urs b4 7 months XD

levin

  • Earl of Vermillion
  • ***
  • Posts: 1408
  • ┐(-。ー)┌
Re: How long did YOUR support ticket take to get resolved?
« Reply #4 on: December 15, 2008, 06:35:04 pm »
few months i guess can't remember X_X

like 3-5 months

but don't worry, the GMs will definately do their jobs =)




Active IGN:
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          like AnimusRO? Go review us at RMS today :D
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Doubt the odds, but :D

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1/1 Coif [1]
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Hypobeat

  • Hollengrhen's Apprentice
  • *
  • Posts: 57
  • Main: Hypobeat
Re: How long did YOUR support ticket take to get resolved?
« Reply #5 on: December 15, 2008, 06:55:32 pm »
few months i guess can't remember X_X

like 3-5 months

but don't worry, the GMs will definately do their jobs =)



did you drop an item too ?  ::)

sOra_

  • Kiel Factory Worker
  • **
  • Posts: 283
  • Main: sOra_
  • Guild: 7th Apocalypse
Re: How long did YOUR support ticket take to get resolved?
« Reply #6 on: December 15, 2008, 07:29:41 pm »
scam case.
mine took 3 month.
overall GM do their job.
thx~

SolBad-Kid

  • Yuno Librarian
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  • Guild: Fresh Start
Re: How long did YOUR support ticket take to get resolved?
« Reply #7 on: December 15, 2008, 07:55:52 pm »
3 years.  ;D






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ateneo-freak

  • Novice
  • *
  • Posts: 7
Re: How long did YOUR support ticket take to get resolved?
« Reply #8 on: December 15, 2008, 08:15:08 pm »
1 month. dropped my dbss.

SwiftStrike

  • Yuno Librarian
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Re: How long did YOUR support ticket take to get resolved?
« Reply #9 on: December 15, 2008, 08:48:56 pm »
it took less than a week for adrift to solve my forgotten password for my soul linker :D

but then again..those dont require as much work as item losses.
Retired from RO
Just stoppin by to say hello.

levin

  • Earl of Vermillion
  • ***
  • Posts: 1408
  • ┐(-。ー)┌
Re: How long did YOUR support ticket take to get resolved?
« Reply #10 on: December 15, 2008, 10:19:50 pm »
few months i guess can't remember X_X

like 3-5 months

but don't worry, the GMs will definately do their jobs =)



did you drop an item too ?  ::)

scam case X_X

3 years.  ;D

O_O 3 years....
....
...
...
..





Active IGN:
levincsate
tempt.
levinX
levinz
levintate




          like AnimusRO? Go review us at RMS today :D
Spoiler for Since I'm pretty bored...(yay new pics :D):




Doubt the odds, but :D

To make an Evangelist[3]:
1/1 Coif [1]
1/1 Holy Robe
5/5 Plankton Card
100/100 Crystal Blue
38/150 Fang of Hatii
682/1,200 Ice Cubic
0/160,000,000 Zeny


Hypobeat

  • Hollengrhen's Apprentice
  • *
  • Posts: 57
  • Main: Hypobeat
Re: How long did YOUR support ticket take to get resolved?
« Reply #11 on: December 15, 2008, 10:50:35 pm »
1 month. dropped my dbss.


the gms solved it in 1 month? >.> the last time they replied was 1 month ago. I have been waiting for 2 months since the day that i dropped my item. ::)

Stephanie J

  • Guest
Re: How long did YOUR support ticket take to get resolved?
« Reply #12 on: December 15, 2008, 10:56:32 pm »
1 month. dropped my dbss.


the gms solved it in 1 month? >.> the last time they replied was 1 month ago. I have been waiting for 2 months since the day that i dropped my item. ::)
It might have been sold once or more, and they have to track that and when they recover it they would have to refund the zeny or items traded for the item. Each person/account that touches it makes it another link the GMs have to trace so it can get longer and longer depending on how many people have it.

jangster

  • Kiel Factory Worker
  • **
  • Posts: 341
Re: How long did YOUR support ticket take to get resolved?
« Reply #13 on: December 15, 2008, 11:00:53 pm »
Almost 10 months since I made the ticket and still waiting for high gm response. 9 months since the last gm response. Protip: never lend out gears. xP
Retired

Hypobeat

  • Hollengrhen's Apprentice
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  • Posts: 57
  • Main: Hypobeat
Re: How long did YOUR support ticket take to get resolved?
« Reply #14 on: December 15, 2008, 11:56:36 pm »
1 month. dropped my dbss.


the gms solved it in 1 month? >.> the last time they replied was 1 month ago. I have been waiting for 2 months since the day that i dropped my item. ::)
It might have been sold once or more, and they have to track that and when they recover it they would have to refund the zeny or items traded for the item. Each person/account that touches it makes it another link the GMs have to trace so it can get longer and longer depending on how many people have it.


for summary, it says player dropped item, other player picked it up. Has already been recovered by Denia    ::)