Account Question

[Asuka Seijo]

I play this game when this server is still Animaro and I had two accounts.  One with a monk and the other with merchant and a novice.  When I read the blog it said I can use my old account because the server had back up the game.  However, when I try to log in my account with the monk lvl 98 it does not work but it work for my account that have a merchant and a novice.  Is this means I lose my monk forever?  Or when GM back up the fule it does not back up all from Animaro?

[shane3x]

Q: I lost my account information OR I try to log into an old account from AnimaRO but can't, is there any way to get it back?
A: Send in support ticket under the "Lost items/Scams" category and include as many details relevant to the account as possible, such as:

1. The most recent screenshot that you have of you playing a character on your account.
2. The name of your Internet Service Provider (Ex. AOL, Comcast, NetZero, etc).
3. Your IP (Find out yours at http://whatismyip.org/).
4. Your previous password for the account(s).
5. The last estimated date you were on the account(s).
6. The email account registered with the username(s) (If you still have access to it, we can send you your password to the email account).

Click here to send in a support ticket.