Site Issues

[GM Ai]

We're still ironing out the technical difficulties with the site right now.  They're related to the web server move that finally went through.  Sorry about any trouble this may have caused over the past 24 hours or so.  Just letting you know why things are a bit buggy right now!  We're aware of the avatar/signature, download, home page, and wiki problems.  The vend browser should be fixed.

Please continue to let us know what problems you encounter so we don't miss anything!

[Linus]

Patcher Announcements, Avatar/Signatures, Downloads and Vend browser should all be fixed.

If you are still experiencing issues visiting the main site (www.anesisro.com), and get redirected to www.anesisro.com/defaultsite Please clear your browser cache to resolve this issue. You may also try another browser if you have more than one installed.

The only issue left, to the best of my knowledge, is the Wiki which I am working on now. If you find any other issues, please post them here and I will work on them as I am made aware they exist.

[thephi]

Voting points? You going to reset that too?
EDIT :
Voting reimburse dont seem to be working... I am not getting my points back.

[Finnian]

I verified that bonus point reimbursement worked on the 18th right after I turned it on. First you must vote on all pages so cooldown is in effect. Then you can use the reimbursement link to restore your vote bonus to the highest it has been in the past 3 days. If you lost your bonuses more than 3 days ago it will not work so I hope you already figured it out.

[thephi]

My fault maybe I forgot to vote

[Emerald Sing]

I am having problems with the voting site.  My bonuses are all wrong.  I know that I had 800ish for the 12 hour timers, but then when it came time to vote, the timers go negative on the time.  Also when I try to reimburse with the reimbursement link, the link says that the votes have been restored to their original correct values, but when I go back the voting page the numbers are reflected properly. =/

In short I can't vote properly periodically when the timers go, and I can't reimburse my lost points at all to their proper values.  This frustrates me.

Update for Sept 21: Yeah...it's still not letting me vote correctly. I already lost one of them and couldn't restore it because of the errors...  Still not restoring the voting correctly to the proper original values.  I shouldn't have negative vote timers either.

Update for Sept. 23: Now I've lost ALL my vote bonuses even though I was able to vote on time!

Update for Sept. 25: Somehow I got 100 points for the 12 hours timers, but then I lost them all again due to negative timer issues that aren't fixed...

[Orphan]

109, 109, 109, 109, 614, 613, 48.

those are my bonus points in order, now i know those are defintly not correct.  the only one that would be remotely high for me is the last one. and it's the lowest.

the first 4 werent even at 30

[Kain]

109, 109, 109, 109, 614, 613, 48.

those are my bonus points in order, now i know those are defintly not correct.  the only one that would be remotely high for me is the last one. and it's the lowest.

the first 4 werent even at 30

That is my voting bonuses exactly too, even though I haven't accumulated more than 50 within the last 2 years. They jumped and they're scrambled now. 109, 109, 109, 109, 614, 613, 49

On top of that, I can't vote. The timer resets every time it's off cooldown, bringing the vote bonuses up, but I don't get any ad credits. So I can't get ad credits atm, nor can I vote.

[Emerald Sing]

109, 109, 109, 109, 614, 613, 48.

those are my bonus points in order, now i know those are defintly not correct.  the only one that would be remotely high for me is the last one. and it's the lowest.

the first 4 werent even at 30

That is my voting bonuses exactly too, even though I haven't accumulated more than 50 within the last 2 years. They jumped and they're scrambled now. 109, 109, 109, 109, 614, 613, 49

On top of that, I can't vote. The timer resets every time it's off cooldown, bringing the vote bonuses up, but I don't get any ad credits. So I can't get ad credits atm, nor can I vote.

That looks very similar to my case as well with the number before: 100 something for the 12 hour timers, 600 something for the 24 hours timer, and 40-50 for the 30 hour timer.  That's exactly the stuff that's happening to me.

[Kain]

This happened after the reimbursement option got taken off, not after the webhost switch though.

[GM Ai]

Sorry about being a bit quiet there.  We've also been a bit baffled since this only seems to be affecting a few people.

If you are experiencing issues with your voting timers and bonuses, please go ahead and submit a support ticket with details about your problem and a screenshot showing your negative timers.  We'd like to investigate further.

[Orphan]

so apparently it was fixed a while back, but now the bug or w/e is back again. My timers are way off once more.

[-Solo-]

so apparently it was fixed a while back, but now the bug or w/e is back again. My timers are way off once more.

I haven't been able to vote for 3 weeks now. I was wondering if I was the only one effected.

[GM Ai]

Thanks for letting us know again. 

[guts_08]