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Ticket answering methodology

Author Topic: Ticket answering methodology  (Read 983 times)

exDragon

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Ticket answering methodology
« on: February 11, 2009, 08:33:27 am »
Basically, how do you determine what tickets to answer first and how do you go through answering the different kinds of tickets?
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notthecheatr

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Re: Ticket answering methodology
« Reply #1 on: February 11, 2009, 11:42:52 am »
It has been hypothesized that if anyone ever finds out the answer to this question the universe will implode.
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Bobdaboa

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Re: Ticket answering methodology
« Reply #2 on: February 11, 2009, 07:05:23 pm »
It has been hypothesized that if anyone ever finds out the answer to this question the universe will implode.
lol

Usually I believe it's from oldest to newest.  But they will skip tickets that they deem to be less important to get urgent tickets done.  Sometimes they even get a bunch of easy tickets done first and save the harder ones for later.  Pretty much it's up to the GM's discretion. /ok?

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