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Guide to Support Tickets

Author Topic: Guide to Support Tickets  (Read 6882 times)

jujhasaif

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Re: Guide to Support Tickets
« Reply #30 on: June 04, 2010, 02:12:50 am »
Am i able to open a support ticket now 'cuz when ever i try to click on the link you have on the top part it gives me an error

Haine

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Re: Guide to Support Tickets
« Reply #31 on: June 04, 2010, 08:32:41 am »
Soon. :P

Rawrshak

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Re: Guide to Support Tickets
« Reply #32 on: June 07, 2010, 05:48:10 pm »
why is it that when i try to look for the page to submit a spend credit request http://AnimusRO.com/free/spend.php it directs me to a page that is not found because i wish for a name change on the forums could i get some assistance please?
and thank you.

Yakusoku

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Re: Guide to Support Tickets
« Reply #33 on: July 04, 2010, 03:15:15 am »
Wow, really, when i made my ticket about the nameless island stuck he got to me in a couple of days...
I guess i'm one of the lucky ones... :laugh:

rahul_magiya

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Re: Guide to Support Tickets
« Reply #34 on: July 13, 2010, 12:26:35 pm »
My Ticket is being on hold not being replied since February.
All things are being done and nothing effects yet.
and my new scam also no reply since start 2 days response.

Either my first scam case is being happened in Novamber 11th and its yet on pending mode. D: i wanna ask for those too if any1 can help out
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Haine

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Re: Guide to Support Tickets
« Reply #35 on: July 13, 2010, 12:34:41 pm »
We currently don't have access to any of the previous servers item logs, so we can't process any tickets which require data from them. Talis is supposed to be working on that next/soon.

I'm really not sure how you can get scammed so much though. I mean, shouldn't you have learned your lesson after the first time?

JFLG

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Re: Guide to Support Tickets
« Reply #36 on: August 21, 2011, 03:40:03 pm »
Hate to post in here as it's a dead-en but the first post refers to this server as Anthem, just thought you'd wanna change it ;)

G-Star

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Re: Guide to Support Tickets
« Reply #37 on: August 22, 2011, 11:17:37 am »
make new topic,,, GM Kairiya isn't there too anymore i guess.
Quitted!! If you see mine char ingane Its not me!!!!

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Carlo1994

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Re: Guide to Support Tickets
« Reply #38 on: July 08, 2013, 02:18:09 am »
Can I get a schedule of when you GMs work on support tickets? Cuz i have a ticket thats officially been there for 3 days and its a simple thing, which is changing a kaho sprite. I've provided with all the details and what sprite I would like to change it to, and I find it ridiculous. I know I have to be patient, I understand, but when you've done this a whole crap load of times and it takes a while... it becomes extremely annoying.im not sure if gms get paid or do this voluntarily, but if its voluntary its no excuse to just choose whenever to do it. It shouldn't take more than 3 days, regardless of the amount or busy, you took this "job" knowing the responsibilities. Anyways im sorry for being rude and demanding, it just really really frustrates me not because I dont have my sprite, but the fact it takes 3 days to change a kaho sprite, I mean if no one is willing to answer these support tickets... make an AD shop item where we can change the kaho sprite ourselves. /pif

Just an F.Y.I. im not the only one who feels this way, a lot of the players think this, I just had the ballz to say it
« Last Edit: July 08, 2013, 02:21:04 am by Carlo1994 »

singer of strange songs

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Re: Guide to Support Tickets
« Reply #39 on: July 08, 2013, 03:20:55 pm »
Only 3 days for a sprite change and you're posting up walls of text already. LOL.

Carlo1994

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Re: Guide to Support Tickets
« Reply #40 on: July 08, 2013, 06:12:38 pm »
Only 3 days for a sprite change and you're posting up walls of text already. LOL.
3 days but 4th or 5th time bro.its ridoculous that I gotta wait 3+ days jist for a freaking kaho change