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Old aRO Forums
Server Updates & Info => Introductions & Departures => Topic started by: panduhshoes on June 20, 2009, 09:01:40 pm
Title: Activate account?
Post by: panduhshoes on June 20, 2009, 09:01:40 pm
Hi,
I had my account over on AnimaRO so I haven't played in a bit and can't access my account here yet. When I put in a ticket I was told I had to activate my account but wasn't told how..can anyone help me with this? My boyfriend's account worked fine and he hadn't played in a while either, he didn't need to activate anything. I replied to my ticket asking the GM how to activate my account and that was 40min ago, so I figured in the meantime i'd see if anyone knows.
Thanks. ;D
Title: Re: Activate account?
Post by: Haruwa on June 20, 2009, 09:31:57 pm
You should have had an activation e-mail given to you when you first made the account....
Title: Re: Activate account?
Post by: panduhshoes on June 20, 2009, 09:38:12 pm
I made the account a few years ago with AnimaRO, not Anthem. But like I mentioned my boyfriend is able to use his account just fine and he hadn't logged on since Anima, so i'm kind of confused.
Title: Re: Activate account?
Post by: Haruwa on June 20, 2009, 09:54:50 pm
You said you made the account I get that part but did you originally activate and use it ever? Or did you make it then let it collect dust without leveling any characters?
Title: Re: Activate account?
Post by: panduhshoes on June 20, 2009, 09:55:50 pm
Yep, I had an active character on it so I actually used the account quite a bit when I was playing.
Title: Re: Activate account?
Post by: Haruwa on June 20, 2009, 10:07:33 pm
Hmm not sure why it's not working then. Have you been able to log into it since the server became anthem?
Title: Re: Activate account?
Post by: panduhshoes on June 20, 2009, 10:21:33 pm
I haven't tried until now. :(
Title: Re: Activate account?
Post by: Haruwa on June 20, 2009, 10:44:55 pm
Ah then it could still be messed up from the mass password resetting and what not. In which case you'll need a High GM for help with your account most likely. =<
Title: Re: Activate account?
Post by: panduhshoes on June 20, 2009, 10:49:03 pm