Old aRO Forums

The 'Other' Section => AnesisRO Archive => Archive => General Questions => Topic started by: Grappa- on May 30, 2009, 10:41:03 pm

Title: CLOSED
Post by: Grappa- on May 30, 2009, 10:41:03 pm

I last put a response to my support ticket on May 15th,09. I listened to what the GM's said and left the ticket alone, waiting for a response.
The Ticket involved, had some issues that Kairiya, the person who responded to my ticket, couldn't handle so it was forwarded to High GM's on May 15th. I understand it takes them longer to process High GM tickets because of the sheer volume, but does it really take more than 2 weeks or did mine get over looked.
I know the GM's are very busy so i just wanted to ask the community about thier experince with tickets that were forwarded to HIGH GM's

thanks to any one who tells me a clear answer. I appreciate if it wasnt tough love  :P if I am asking a dumb question

Here some details on the ticket.
I took a break from RO for 2 months and when i returned i found that my BK AWE was missing
I remembered I lent it to someone ( A family member so i didnt worry about items going missing )
   **I already know i have to pay adds for recovery, thats not the issue**
However, The accnt that I lent the items to was Hacked by someone and i lost my BK AWE
I send in the support ticket to recover the BK AWE but Kairiya said she needed help with the item recovery from a High GM and now iam here two weeks later asking for a few answers

Title: Re: 2 weeks for a ticket response?
Post by: Stephanie J on May 30, 2009, 10:56:49 pm

I believe my response from high Gm with item recovery took four months? I've heard some say up to year, but *shrug* dunno if they were just exaggerating or not.
But yeah, it's a long wait. Sorry man.

Title: Re: 2 weeks for a ticket response?
Post by: DJ Soul on May 30, 2009, 11:14:46 pm

give up on your ticket. it'll take forever for anything to get done. Dont give your stuff to people and be more careful.

Title: Re: 2 weeks for a ticket response?
Post by: Guardian Lord on May 31, 2009, 01:04:22 am

Waiting for High GM response here too and mines been since February

Title: Re: 2 weeks for a ticket response?
Post by: Grappa- on May 31, 2009, 01:12:14 am

Told you it was a family member. The accnt was stolen by a "friend" of hers. Her adopted Baby Lol.
Dam. Wish it was jsut a item recovery, that usually take em like a week. Its the accnt being stolen and the time i was a way thats gona fuck me in the end y_y.

Anyways thanks everyone. ill close this topic

Please dont Leave anymore Posts Here