Old aRO Forums

The 'Other' Section => AnesisRO Archive => Archive => General Questions => Topic started by: irisa on November 16, 2007, 05:18:13 pm

Title: What happens if you don't know what your password is?
Post by: irisa on November 16, 2007, 05:18:13 pm

Is there some kind of recovery thing you can use to get back your password if you forgot it. The login name is fine but all I need is to know how you can get back the password.

Title: Re: What happens if you don't know what your password is?
Post by: Jaymz on November 16, 2007, 05:33:25 pm

Try sending a support ticket to have an email sent at the e-mail you created the account with.

Title: Re: What happens if you don't know what your password is?
Post by: AceJay on November 16, 2007, 05:34:16 pm

The following should be sent in a support ticket:

Quote from: Talis

I just need to know if you have access to the email account that is registered with the email. If you do not I'll need the following information.

1. The most recent screenshot that you have of you playing a character on your account.
2. The name of your Internet Service Provider (Ex. AOL, Comcast, NetZero, etc).
3. Your IP (Find out yours at http://whatismyip.org/).
4. Your previous password for the account(s).
5. The last estimated date you were on the account(s).
6. The email account registered with the username(s) (If you still have access to it, we can send you your password to the email account).