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The 'Other' Section => AnesisRO Archive => Archive => General Questions => Topic started by: Knuckl3s on December 29, 2008, 03:06:52 pm

Title: tickets answered..
Post by: Knuckl3s on December 29, 2008, 03:06:52 pm

just curious but has ne1's support tickets, ID #9952 or above, been answered or resolved?

Title: Re: tickets answered..
Post by: Cirran on December 29, 2008, 03:07:32 pm

Yes now shoo before i bite you.

Title: Re: tickets answered..
Post by: Knuckl3s on December 29, 2008, 03:09:36 pm

wth.. dats not fair..i thought it was suppose 2 b resolved in order ><

Title: Re: tickets answered..
Post by: Hypobeat on December 29, 2008, 03:11:51 pm

I'm still waiting for my ticket lol, and mine is  ID # 9360  ::) . My ticket is about recovering my dropped item

Title: Re: tickets answered..
Post by: Haine on December 29, 2008, 03:25:51 pm

Different GMs are in charge of different tickets. Some tickets require the attention of a High GM (example, recoveries) and some only require the attention of a Sub GM (example, general questions). Some tickets require a response back from the player, which can cause a ticket to take longer. If the numbers stayed in order, it would probably take quite a bit longer to go through tickets. Don't forget, don't bump your ticket unless you absolutely have to. Bumping your ticket puts it back to the end of the list!

Title: Re: tickets answered..
Post by: eevee on December 29, 2008, 04:06:23 pm

Yep, got my item recovery ticket solved with a lot of patience (took only 2 weeks!), as long as you do everything required in the guidelines and quickly submit your ticket, it shouldn't take the GMs long to get it solved for you!   :D

Title: Re: tickets answered..
Post by: Hypobeat on December 29, 2008, 04:18:20 pm

Quote from: eevee on December 29, 2008, 04:06:23 pm

Yep, got my item recovery ticket solved with a lot of patience (took only 2 weeks!), as long as you do everything required in the guidelines and quickly submit your ticket, it shouldn't take the GMs long to get it solved for you!   :D

What  >_>, i have been waiting for like 3 months for item recovery. What did you fill out for your ticket?

Title: Re: tickets answered..
Post by: Knuckl3s on December 30, 2008, 03:39:08 pm

Quote from: Doryu on December 29, 2008, 04:18:20 pm

Quote from: eevee on December 29, 2008, 04:06:23 pm

Yep, got my item recovery ticket solved with a lot of patience (took only 2 weeks!), as long as you do everything required in the guidelines and quickly submit your ticket, it shouldn't take the GMs long to get it solved for you!   :D

What  >_>, i have been waiting for like 3 months for item recovery. What did you fill out for your ticket?

i understand that my item recovery ticket can take a while cuz alllll my items r gone from 1 account but im mostly waitin 4 my password recovery ticket and its been prolly like 2 or 3 months just 2 get my other accounts password even tho ive filled out all the info they need..

Title: Re: tickets answered..
Post by: lugsy on December 30, 2008, 04:01:14 pm

I like you're way of thinking.
I still have a few ticket #'s that should be looked at B)
5086
6907
7271
9161
All still open :O! so I guess you still have like 4 thousand tickets to be closed before yours, right?:O