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Old aRO Forums
The 'Other' Section => AnesisRO Archive => Archive => General Questions => Topic started by: Galadraw on September 10, 2008, 03:28:16 am
Title: Question about support ticket
Post by: Galadraw on September 10, 2008, 03:28:16 am
I made a support ticket about account retrieval, and GM Denia answered it quickly and it was marked "Closed by GM".
So my question is: If I update that ticket, will I get an answer on the updated part, or GMs wont even look at it because it was "Closed"?
Title: Re: Question about support ticket
Post by: Fidelis on September 10, 2008, 04:45:07 am
If you reply to a closed ticket, it will be re-opened. So yeah, we will be able to read your update.
Title: Re: Question about support ticket
Post by: Galadraw on September 10, 2008, 05:11:23 am