Old aRO Forums

The 'Other' Section => AnesisRO Archive => Archive => General Questions => Topic started by: CaiHong on August 02, 2008, 06:49:40 pm

Title: How long do i have to wait for GM response
Post by: CaiHong on August 02, 2008, 06:49:40 pm

Hi
i'm new on this board and new on this server.
I just signed up and downloaded this game 4 or 5 days ago and my account is blocked by GM.... I don't know why and maybe it's normal until i donate.
I wrote 2 tickets and one email but both are still unresponded... so i wanted to as if these two conditions are normal
1) account is banned by GM
2) GM are busy and don't respond.

could it be that someone who donates get a better treatment...?

Title: Re: How long do i have to wait for GM response
Post by: defi on August 02, 2008, 06:50:19 pm

Did you verify your account in your email.

Title: Re: How long do i have to wait for GM response
Post by: CaiHong on August 02, 2008, 07:15:31 pm

yup
and after i read your reply i tried it again and it says it is already varified. . . .
didn't work

but thanks for your reply

Title: Re: How long do i have to wait for GM response
Post by: Velocity on August 03, 2008, 01:17:17 am

Try making another one

I had the same problem

Title: Re: How long do i have to wait for GM response
Post by: Mirandu on August 03, 2008, 02:31:59 am

Quote from: CaiHong on August 02, 2008, 07:15:31 pm

yup
and after i read your reply i tried it again and it says it is already varified. . . .
didn't work

but thanks for your reply

Maybe you checked your forum account only. Forum account =/= ingame account, you need to activate your ingame accounts as well!

Title: Re: How long do i have to wait for GM response
Post by: CaiHong on August 03, 2008, 04:36:27 am

I can Play
and i even got some nice stuff already it's just i can't go to Item Shop on Anthem RO.

Title: Re: How long do i have to wait for GM response
Post by: eimi on August 03, 2008, 04:39:00 am

ur ingame account are used for the item shop so if u can log in on the server the same account should work on the item shop .-.
no idea why it wouldnt work sry .-.  ~nyo^^

Title: Re: How long do i have to wait for GM response
Post by: CaiHong on August 03, 2008, 06:16:43 am

but it doesn't... help....
because GM's are kinda ignoring me =)

Title: Re: How long do i have to wait for GM response
Post by: Mirandu on August 03, 2008, 08:13:50 am

Quote from: CaiHong on August 03, 2008, 06:16:43 am

but it doesn't... help....
because GM's are kinda ignoring me =)

They are not ignoring you, they are backlogged with tickets, that's why you don't get an answer immediately.

Do you get an error when trying to log into the item shop, or why can't you access it? Maybe you need to enable cookies in your browser, or delete them, or eat them, dunno @_@

Title: Re: How long do i have to wait for GM response
Post by: CaiHong on August 04, 2008, 10:59:30 am

I already waited for a whole week now...
and still no reply
When i click on Itemshop they say something about I'm banned or that i didn't varified the account

Title: Re: How long do i have to wait for GM response
Post by: Talis on August 04, 2008, 06:26:02 pm

for itemshop access you need both a activated forum account and activated ingame account. You may be logged in with the wrong ingame account on the webpage. I suggest you go to edit account and log out and re log in with the account you use for playing.

:)