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Old aRO Forums
The 'Other' Section => AnesisRO Archive => Archive => General Questions => Topic started by: SlimJ on February 24, 2008, 04:13:43 pm
Title: Dear GM...
Post by: SlimJ on February 24, 2008, 04:13:43 pm
i know i'm not the first person posting about support tickets but seriously 3 months and 9 days for 1 ticket kinda really sucks. I've been patient until now but i think everyone would get pissed after a certain period of time. :-\
Title: Re: Dear GM...
Post by: Sora on February 24, 2008, 04:14:55 pm
I agree with that..
3 months and 9 days omg.
Title: Re: Dear GM...
Post by: Nerkel on February 24, 2008, 04:15:46 pm
Posting here will not make your ticket go by faster, or change anything.
Some people have been waiting longer.
Title: Re: Dear GM...
Post by: SlimJ on February 24, 2008, 04:21:39 pm
Posting here will not make your ticket go by faster, or change anything.
Some people have been waiting longer.
well i'm olso waiting longer than that. that's just the date i oppened my ticket( first day of anthem btw). my case happened back on anima.
I hope you have not been bumping that ticket... because bump for support ticket brings it to the back of the line not the front
nah i haven't bumped it.
then they must have a problem with the anima part of the problem
Title: Re: Dear GM...
Post by: thelast@ngel on February 25, 2008, 12:00:24 pm
3 months holy shat, gl with this
Title: Re: Dear GM...
Post by: Kairiya on February 25, 2008, 12:10:51 pm
I agree that it is a long time, and we do apologize that there's such a long wait for tickets. However, there is a rather large amount of tickets in our boxes right now - and there are a lot of people having problems that need resolving. I understand that you're frustrated, but being patient and not bumping your ticket honestly is the best way to go. :)
Title: Re: Dear GM...
Post by: sponsor90 on February 25, 2008, 12:16:15 pm
then y not ask anthem to get a forum gm ???
Title: Re: Dear GM...
Post by: AceJay on February 25, 2008, 12:18:04 pm
Then why post? If you don't have something pertinent to say, you probably shouldn't post.
I've been waiting too, but especially since the old webserver went down, Anthem may NEVER fully recover from the back log that has build up over the months.
Title: Re: Dear GM...
Post by: nexusgen on February 25, 2008, 04:19:39 pm
and dude posting this topic is pointless... it sadly wont get your ticket answered very quickly... but if its a question u think someone on the forum can help u w/ your better off doing that. (no offence to the gms, but your q's weill get answered on forums faster.)
Title: Re: Dear GM...
Post by: fl0om on March 02, 2008, 12:01:26 pm
and dude posting this topic is pointless... it sadly wont get your ticket answered very quickly... but if its a question u think someone on the forum can help u w/ your better off doing that. (no offence to the gms, but your q's weill get answered on forums faster.)