Old aRO Forums

The 'Other' Section => AnesisRO Archive => Archive => General Questions => Topic started by: kleizer-kakay on September 02, 2012, 10:11:23 pm

Title: HELP PLEASE!
Post by: kleizer-kakay on September 02, 2012, 10:11:23 pm

i just downloaded animusro and im using crossover to open it. i got it to run and all but there's one problem. i can't move the cursor nor let me do anything. its like the whole thing freeze but i can still hear the music. is there any way to fix this. i've been trying to play this game for months now and this is the closest thing i've ever got. please help, all mac users out there HELP!

Title: Re: HELP PLEASE!
Post by: Forgotten Experiment on September 02, 2012, 11:37:34 pm

Im guessing you sent in a Ticket, buuuuut haven't gotten a reply yet from a GM?... There's a MAC resolution page somewhere someone made, but im not sure if it's been deleted since someone wanted to do the "No active = Deletes" threads.

Title: Re: HELP PLEASE!
Post by: Roon on September 02, 2012, 11:56:57 pm

This guide should help you: http://www.animusro.com/forums/index.php/topic,90600.msg2270258.html#msg2270258 (http://www.animusro.com/forums/index.php/topic,90600.msg2270258.html#msg2270258)
Read this first before writing a ticket.

Title: Re: HELP PLEASE!
Post by: kleizer-kakay on September 03, 2012, 09:19:13 am

it doesnt say how to fix the problem im having :(

Title: Re: HELP PLEASE!
Post by: Fidelis on September 03, 2012, 12:38:02 pm

Unfortunately, writing a support ticket won't help. Ragnarok is not a game for Macs, but for Windows computers. I don't think anyone of the GMs owns a Mac to help you anyway. So unless you play on a Windows computer, we cannot help you, and you have to rely on the help of other players. As Roon pointed out, there's a guide to get RO to run on a Mac in the Tech Support section.

So again, please don't submit support tickets when dealing with installation problems, ESPECIALLY when you don't have a Windows computer. Use the forums to post your problem.

Quote from: Encryption on September 02, 2012, 11:37:34 pm

Im guessing you sent in a Ticket, buuuuut haven't gotten a reply yet from a GM?... There's a MAC resolution page somewhere someone made, but im not sure if it's been deleted since someone wanted to do the "No active = Deletes" threads.

Let's not mix up things. Inactive threads are never deleted, and the ones that are moved to the archive are only those in the guild and marketplace sections, not in the bug section.